BOOK AN APPOINTMENT

 

Walk-ins are always welcome and will try our best to accommodate, but we highly recommend making an appointment to make sure we can fit your specific time request especially if you are bringing a friend or two and prefer to sit together.

If you have any questions about booking, or do not see the service you require listed then please give us a call at 510-825-6351.

 

We accept all major credit cards including Visa, Master Card, American Express and Discover.

cancellations

As a courtesy, we will call and/or email you to confirm your service appointments two business day prior to your appointment date. However, if we are unable to reach you, and can only leave a voice message or email, please understand that it is your responsibility to remember your appointment dates and times to avoid late arrivals, missed appointments and the cancellation fee.

Your appointments are very important to Gel O Nails.  It is reserved especially for you and we understand that sometimes schedule adjustments are necessary; therefore, we respectfully request at least 24 hours notice for cancellations.  Since the services are reserved for you personally, a Cancellation fee will apply.

 

 

Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services. Our appointments are confirmed 48 hours in advance because we know how easy it is to forget an appointment you booked months ago.

 

 

Less than 24 hour notice will result in a charge equal to 50% of the reserved service amount.

 

 

  • “NO SHOWS” will be charged 100% of the reserved service amount.  

 

  • Appointments made within the 24 hour period and need to cancel, the client then must cancel within 4 hours of appointment time or will result in a charge equal to 50% of the reserved service amount.

 

  • Any multiple services or combos must be held with a credit card. Multiple services or combos not cancelled 24 hours in advance will be charged 100% of the reserved service amount. A credit card "HOLD" transaction maybe made on your credit card to reserve the appointment time.

 

 

The cancellation policy allows us the time to inform our standby guests of any availability, as well as keeping our schedules filled, thus better serving everyone.  Gel O Nails policies are presented and provided in the best quality and tradition of excellent servicing for our established and future clientele. Thank you for viewing and supporting our policies criteria.

confirming your appointment 
 
 
if gel o nails cancels your appointment 

Gel O Nails stands by our policies.  We feel that it is only fair that we honor the same policies towards our clients.  If for any reason the salon has to cancel on a client less than 24 hours ahead of the scheduled appointment we will honor 50% off on your next service. But, if the cancellation is due to situations that are out of our hands such as power outage, unfortunate incidence, etc… that requires the salon to be closed during regular business hours, we would gladly reschedule your appointment. The 50% discount will not apply.

© 2014 by Gel O Nails | 6116 La Salle Avenue | Suite C | Oakland | CA | 94611 | 510-825-6351

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